1.Visit your printer manufacturer website to download the latest driver for your unit .Most vendors update their drivers regularly to enhance speed ,add fonts or correct incompatibilites .
2 If you get a paper jam look for the jammed paper in the following areas and gently pull it out .pull out the paper tray and look into the assembly;open the back door of the printer and check inside ;open the top door ,pull out the toner cartridge and look for the paper path around the fuser .Be very careful when pulling out the jammed paper;if you tug it too hard ,a part of paper might tear and get stuck in the fuser assembly.